EV power error and warning codes

If available, errors are included in the forwarded message inside errors properties. These arrays of strings contain a complete list of keys of errors and warnings resulting from collecting a report. The following table lists all possible error keys together with the key description, what could cause an error/warning, and how to solve it.

Asset-specific errors and warnings

Alfen

Key	Description
`alfen_ev_setpoint_not_accounted_for`	The Alfen charging station did not receive a heartbeat from the Teleport in time and is falling back to the preconfigured safe current.

Phoenix Contact

Key	Description
`phoenix_contact_charx_external_temperature_too_high`	The connected temperature sensor (Pt 1000 or PTC) indicates a temperature that is too high. Check temperature. Check configuration. Check sensor.
`phoenix_contact_charx_temperature_derating_active`	When temperature sensor = Pt 1000 is selected, the temperature at the sensor triggers derating of the charging controller. Check temperature. Check configuration. Check sensor.
`phoenix_contact_charx_charging_point_configuration_error`	The charging point has been configured inconsistently on the web page. Check configuration for inconsistencies. Observe current settings, current monitoring, and measuring device settings.
`phoenix_contact_charx_ev_paused`	Load management rejects a charging release due to the charging current being distributed to other charging points or the lack of available charging current. Check utilization in load management.
`phoenix_contact_charx_event_actions_configuration_unclear`	There are inconsistencies in the Event Actions. Check Event Actions configuration for inconsistencies. Observe external release and charging releases. Check for duplications.
`phoenix_contact_charx_rfid_reader_error`	The RFID reader triggers an error or is not connected. Check cable routing to the RFID reader.
`phoenix_contact_charx_13a_and_20a_connector_rejected`	A cable with low current carrying capacity has been rejected. Replace charging cable or reconfigure charging controller.
`phoenix_contact_charx_13a_connector_rejected`	A cable with low current carrying capacity has been rejected. Replace charging cable or reconfigure charging controller.
`phoenix_contact_charx_pp_error`	Proximity plug error in the charging cable, the charging cable does not conform to specifications, is defective. Measure PP resistance of the charging cable, replace charging cable.
`phoenix_contact_charx_cp_error`	No attributable CP signal present, the vehicle or charging cable is defective. Test another charging cable. Test another vehicle. Test CP signal using an oscilloscope.
`phoenix_contact_charx_vehicle_error_f`	The vehicle notifies the charging controller of an error state, the error was triggered by the vehicle. Test another vehicle.
`phoenix_contact_charx_locking_error`	The charging socket cannot be locked. Reinsert charging cable. Check actuator.
`phoenix_contact_charx_lock_release_error`	The charging socket cannot be unlocked. Check actuator for defects. Use another charging cable.
`phoenix_contact_charx_unknown_locking_state`	The status of locking/unlocking cannot be determined. Check connection between actuator and charging controller.
`phoenix_contact_charx_overcurrent_detected`	A vehicle has not followed the current setting of the charging controller, charging was interrupted by the active overcurrent monitoring. Change vehicle. Deactivate overcurrent shutdown.
`phoenix_contact_charx_measuring_device_communication_error`	Unable to establish communication with the configured measuring device. Check cable routing to the measuring device. Check measuring device type. Synchronize with configuration.
`phoenix_contact_charx_invalid_status_id`	A vehicle with additional ventilation was connected and rejected by the charging controller. Reconfigure charging controller.
`phoenix_contact_charx_contactor_error`	A contactor error has been detected. The charging controller enters the error state until the contactor error is eliminated. Replace contactor.
`phoenix_contact_charx_ev_diode_error`	The PWM signal to the vehicle is not. Test with another vehicle.
`phoenix_contact_charx_power_supply_error`	Insufficient power supply, the charging controller performs an automatic lock release. Check power supply type. Check cable routing. Ensure supply.
`phoenix_contact_charx_residual_current_tripping`	A residual current was detected, the charging controller interrupts charging and switches to the error state. Check cable routing (especially RCM module), change vehicle.
`phoenix_contact_charx_residual_current_sensor_self_test_error`	Unable to perform self-test on the residual current safety equipment. Check cable routing to the RCM module. Use another RCM module.